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Let us take care of your travel lodging needs. We want everyone to stay with us, and we truly mean everyone from all walks of life. Our goal is to make it easy for all people including those with hearing, vision, or any other disability and want them to learn about our property and book their stay if they so desire. 

If you experience any difficulty learning about or booking our hotel directly online, we encourage you to contact us via telephone (305-294-1666) or email ( or by letter (The Duval House, 815 Duval Street, Key West, Fl 33040) where our helpful staff will happily assist in any way they can.

We work hard to maintain an online presence that is easy to use and experience for all of our guests. It is our belief that all website visitors should be able to readily research us at from any type of web capable device regardless of the need for assistive technology such as a screen reader, font magnification, translation or voice recognition software.

To ensure this, The Duval House is working towards complying with Level AA success criteria of the Website Content Accessibility Guidelines 2.0 (WCAG 2.0), an international standard measure of accessibility success. Our website and digital marketing have been developed with careful consideration of these guidelines and is continuously being enhanced to make our technology more accessible and user-friendly. 

If you have any questions or would like to report any issues related to the accessibility features of our hotel's website, please contact us at

You can learn more about W3C's Web Accessibility Initiative (WAI) HERE.

Browser Help

Optimize the way you view your web browser. If you have difficulty in reading the The Duval House website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage. Learn about the Accessibility features of these major Internet Browsers below: 


Hotel Website Accessibility Features

This hotel website for The Duval House is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0 and conforms to most priority checkpoints which entail some of the below elements.

Navigation Shortcuts

Our hotel's website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link. 

Structured, Semantic Markup

HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group. Please see our Site Map for easy navigation at:

Standards Compliance

The site endeavors to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup. 

Accessibility References


Accessibility Software and Services

The following tools and services are available for free to assist you with viewing and interacting with our website: 

  • Click Here for HTML Validator, a free service for checking that web pages conform to published HTML standards. 

  • Click Here for Web Page Backward Compatibility Viewer, a tool for viewing your web pages without a variety of modern browser features. 

  • Click Here for Lynx, a free text-only web browser. 

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